Fonemed

Telehealth Triage Nurse

Remote - Full Time

Telehealth Triage Nurse (Remote)
Full time - 32 hours per week 
Must have compact nursing license

Fonemed is recruiting part time remote Registered Nurses with weekend and weekday evening availability to join our team! We are looking for experienced and dependable Registered Nurse who are dedicated to providing quality nursing care to patients. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today! 

Position Overview

Our nurses provide telephone triage and health advice to callers across the United States remotely from the comfort of their own home using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc., and provide patient support through addressing their medical questions and concerns. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data. All calls are documented electronically, and all telephone encounters are recorded.    

Role Responsibilities
  • Provide telephone triage and advice to callers to assist them in making timely medical decisions
  • Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients
  • Promptly complete confidential medical records as per company documentation standards
  • Provide clear and concise information and direction during patient encounters

Expectations of Nurse
  • Full time 32 hours per week with the opportunity to pick up additional shifts when available
  • Private HIPAA compliant home office with high-speed internet connectivity (wired/ethernet highly recommended)
  • Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired headset and high-speed internet)
  • Participation (via telephone or video) in staff meetings
  • Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements

Scheduling and Licensure
  • Shiftwork schedule that would include weekdays and every Saturday
  • Shift times could vary to include mornings, days, evenings and overnights with no set schedule
  • No Sunday work
  • Must possess a compact nursing license, additional non-compact state licensure would be considered an asset

Qualifications and Experience
  • Completion of a recognized Nursing program
  • Minimum 3 years of recent clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU
  • An active license in CA is required, along with active compact license in your home state.
  • Active licensure in all 50 states would be an asset or the willingness to obtain licenses at the company’s request
  • Previous telephone triage experience using electronic triage software and computerized medical protocols will be considered an asset
  • Experience using the Barton Schmitt/David Thompson guidelines will be considered an asset
  • Strong communication skills
  • Strong clinical assessment skills
  • Strong computer skills within a Windows environment and keyboarding ability
  • Bilingual English/Spanish will be considered an asset

Why Work With US:

With over 25 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today

Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com

 
Apply: Telehealth Triage Nurse
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Are you able to provide your own computer equipment including:
• A private home office with a door
• Computer: Desktop or Laptop - PC/Windows or Mac will integrate with our system, but please note that Chromebooks are not acceptable at this time
• 2nd Monitor
• Keyboard and mouse
• USB/plug in Headset
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Fonemed requires a mandatory 3 full time weeks for orientation regardless of full time or part employment.
Classroom orientation and Training is a weeklong remote orientation with our Clinical Educator (Monday to Friday). Start time depends on where all nurses are located and could start between 0700-1000 ET.
Precepting shifts will follow classroom orientation, the first 2 weeks after. Nurses are required to have open availability to work full time during the first three weeks to complete this mandatory training.

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